Articles written by the ZeitRide Team, who build NEMT software for scheduling, dispatch, routing and billing. These are the latest. Find every article in Insights.
Medicaid work requirements start January 1, 2027. Which NEMT riders are affected, who is exempt, and how to measure and manage your fleet's exposure.
Should your NEMT drivers be 1099 contractors or W-2 employees? How the 2026 DOL proposal, IRS rules and state ABC tests apply, with a factor checklist and next steps.
A practical guide to NEMT wheelchair securement: the federal equipment rules, seven steps drivers should follow on every trip, common mistakes and how to document training.
Is your NEMT company a HIPAA covered entity? Learn where rider data leaks in a typical day, what a compliance checklist and BAA should cover, and the breach deadlines.
Missing broker trips, duplicate bookings, or outdated changes? Learn how to verify trip records and fix import problems before dispatch.
What happens when an NEMT driver loses cell service? Learn how to manage offline trips and verify GPS, status updates, and records after reconnecting.
See how NEMT fleets replace paper shift reports with driver mobile forms, saved drafts, and supervisor review using ZeitRide.
Learn how NEMT fleets capture GPS clock-ins, manage breaks and missed punches, and review driver hours before payroll with ZeitRide.
Learn how NEMT drivers submit fuel receipts, managers approve expenses, and fleets track reimbursements using ZeitRide.
Learn how NEMT dispatchers check fleet locations, review unassigned trips, and reassign suitable drivers from a phone with ZeitRide Admin.
Learn how NEMT providers keep will-call returns visible, handle readiness calls, and assign suitable drivers using the ZeitRide Will Call Queue.
Plan safer pediatric NEMT trips with practical guidance on car seats, escorts, guardian consent, scheduling, and documented handoffs.
A practical guide to oxygen-safe NEMT trips: verify passenger needs, secure portable equipment, define driver duties, and manage dispatch exceptions.
A practical guide for NEMT providers to verify bariatric vehicle capacity, plan qualified crews, and dispatch specialized trips with confidence.
Learn how NEMT providers schedule therapy and IOP rides, handle dispatch changes, protect rider privacy, and document completed treatment trips.
Wheelchair trips need more than a pickup time. Learn how NEMT fleets handle accessible vehicles, rider matching, capacity, live dispatch and billing.
Learn when to return accepted NEMT broker trips, what notice and penalty rules to check, and how to document a safe, accountable handoff.
A driver arrives, but the rider does not. Learn when NEMT no-shows or dry runs may be paid, which Medicaid rules apply, and what proof to keep.
Bring a route, a couple of drivers, and your current workflow. 15 minutes, zero pitch.