Skip to main content
Back to home

Accessibility Statement

Last Updated: October 21, 2026

Our commitment

Prasar Health LLC, d/b/a ZeitRide (“ZeitRide,” “we,” “us”), wants everyone — including people with disabilities — to be able to learn about our products, read our Help Center, and get in touch with us. We are committed to making zeitride.com accessible and to improving it over time.

Conformance target

We aim for zeitride.com to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 (opens in a new tab) at Level AA. These guidelines explain how to make web content more accessible for people who are blind or have low vision, are deaf or hard of hearing, or have motor, cognitive, or other disabilities.

Measures we take

  • Semantic page structure with landmarks, a logical heading order, and a “Skip to main content” link on every page.
  • Full keyboard access to navigation, menus, accordions, tabs, carousels, and forms, with a clearly visible focus indicator that is not hidden behind the sticky header.
  • Text and interface colors checked against WCAG contrast ratios on our dark theme.
  • Text alternatives for meaningful images, accessible names for icon-only buttons and links, and descriptive link text.
  • Form fields with visible labels, required fields identified, and error messages announced to screen readers.
  • Respect for the “reduce motion” setting on your device, and a pause control for animated product previews.
  • Layouts that reflow at 320 px wide and support browser zoom up to 200%.
  • Automated accessibility testing (axe-core) of key pages, plus manual keyboard and screen reader checks when we make changes.

We do not use accessibility “overlay” widgets. We fix issues in the site itself.

Known limitations

Despite our efforts, some content may not yet be fully accessible. Parts of the site rely on third-party services that we do not control:

  • Live chat is provided by Zoho SalesIQ. If the chat window is hard to use, please call or email us instead.
  • Demo booking opens a scheduling page hosted by Zoho Bookings. You can also book a demo by phone or email.
  • The remote support session box on our Remote support page is embedded from Zoho Assist and has an unlabeled field and low-contrast button that we cannot change. Your technician can connect you by phone instead.
  • Spam protection on our contact form uses Cloudflare Turnstile, which is usually invisible. If a challenge blocks you, contact us by phone or email.
  • Help Center videos are hosted on YouTube. Each video is accompanied by a written article covering the same steps.

Our customer web portal and mobile apps are separate products and are not covered by this statement.

Report a barrier or request an alternative format

If you have trouble using any part of zeitride.com, or need information in a different format, please tell us. Include the page address (URL), what you were trying to do, and the browser or assistive technology you were using, if you can.

We aim to respond to accessibility feedback within 2 business days and to propose a solution or workaround as quickly as we can. We will not ask you to share details about your disability.

About this statement

This statement was last reviewed on October 21, 2026. We review it when we make significant changes to the site. See also our Privacy Policy and Terms & Conditions.

Back to home