NEMT software for dispatch, routing, billing, and everything between.
ZeitRide is non-emergency medical transportation software that unifies how you plan trips, dispatch in real time, run efficient routes, and close the billing loop—without stitching together three tools and a group chat.
The short version
NEMT software is the system providers use to schedule trips, dispatch live, run efficient routes, support drivers in the field, and connect completed rides to billing. ZeitRide delivers all of it in one platform—dispatch, scheduling, routing, billing, broker integrations, driver app, reports, payroll—for a flat $49 per vehicle / month.
What's in the platform
Six pillars. One platform. No software add-ons.
Dispatch & live ops
Live board, ad-hoc trips, live fleet map, instant reassignment.
Scheduling & routing
Recurring routes, bulk broker imports, AI-sequenced stops.
Fleet & people
Vehicles, maintenance, members, drivers, multi-facility.
Driver app & field
iOS + Android, offline GPS, inspections, e-signatures.
Billing, brokers & payroll
All major brokers, Stripe private pay, driver payroll.
Reports & compliance
Scheduled delivery, document tracking, audit history.
Deep dives
Explore NEMT software by capability
Browse ZeitRide by the workflow you need to improve—dispatch, scheduling, routing, billing, driver and fleet operations, or documentation and reporting.
Dispatch
Run live NEMT operations, communicate with the field, track vehicles, and recover quickly when the day changes.
NEMT dispatch software
Assign, monitor, and reassign trips from one live operations view as delays, add-ons, and cancellations happen.
Live NEMT dispatch management
See active routes, driver status, trip progress, and same-day exceptions without relying on check-in calls.
Fleet GPS monitoring
Give dispatchers real-time vehicle visibility with trip context so they can respond earlier to delays and route changes.
Vehicle and trip reassignment
Move work between drivers or vehicles when a callout, breakdown, late run, or capacity change disrupts the schedule.
NEMT VoIP and phone communication
Support transportation phone workflows with cloud calling, IVR, routing, queues, voicemail, SMS, and office communication.
Scheduling
Build repeatable trip plans, accept new requests, import assigned work, and keep recurring transportation organized.
NEMT scheduling software
Plan one-time and recurring transportation while keeping trips connected to dispatch, routing, drivers, and billing workflows.
Same-day and ad hoc trip scheduling
Add last-minute transportation into the working day without rebuilding every existing route by hand.
Route scheduling software
Manage route calendars, date-specific driver or vehicle changes, and repeatable operating schedules without changing the master plan.
Recurring NEMT route scheduling
Create repeatable dialysis, therapy, facility, and standing-order transportation patterns instead of rebuilding them each week.
Bulk NEMT trip imports
Bring larger trip files into the operating schedule efficiently and reduce manual re-entry before dispatch begins.
Member-to-route assignment
Keep riders connected to the right recurring route, pickup pattern, mobility needs, and operating schedule.
NEMT trip request software
Capture new transportation requests in a structured workflow before they move into scheduling and dispatch.
Multi-facility NEMT scheduling
Coordinate transportation demand across hospitals, dialysis centers, facilities, and other recurring trip sources from one system.
Routing
Sequence stops, reduce unnecessary mileage, and turn scheduled transportation into routes drivers can actually execute.
NEMT routing software
Turn scheduled trips into practical vehicle routes while keeping route changes connected to live dispatch and the driver workflow.
AI-assisted NEMT route optimization
Evaluate trip timing, vehicle availability, geography, and stop order to build more efficient daily route plans.
NEMT stop sequence optimization
Arrange pickups and drop-offs in a more workable order so drivers spend less time backtracking between stops.
Billing
Keep completed trip activity connected to broker, payer, reconciliation, private-pay, and payroll workflows.
NEMT billing software
Move completed transportation toward billing without rebuilding trip information in a separate back-office system.
NEMT broker integration software
Reduce repetitive trip-data handling by connecting supported broker workflows and structured trip imports with daily operations.
NEMT remittance reconciliation
Compare expected transportation payments with remittance activity and investigate mismatches against the underlying trip record.
NEMT private-pay billing
Handle self-pay and private transportation charges alongside Medicaid and broker-driven work without splitting operations into separate tools.
NEMT driver payroll software
Connect driver work activity with payroll-oriented records so operations and compensation are based on the same working data.
Driver & Fleet
Manage the people, vehicles, mobile workflows, maintenance, inspections, and field execution behind every trip.
Real-time NEMT vehicle tracking
Monitor vehicle location and trip progress with operational context instead of using a disconnected fleet map.
NEMT fleet maintenance management
Track maintenance activity and vehicle availability so fleet condition stays visible to the teams assigning daily work.
NEMT driver management software
Organize driver records, availability, assignments, and operational information around the transportation work they perform.
NEMT member profile management
Keep rider details, transportation preferences, mobility needs, and recurring trip context available to scheduling and field teams.
Offline NEMT driver navigation
Support drivers through low-connectivity service areas with mobile route information and GPS-aware workflows that can resume syncing later.
NEMT fleet inspection tracking
Keep inspection records and vehicle status organized so dispatchers can see which vehicles are ready for service.
Compliance & Reporting
Capture trip evidence, organize records, monitor documents, and retrieve the operational history needed for review and reporting.
NEMT custom forms
Digitize transportation forms and collect trip-specific information in the same workflow used by drivers and dispatchers.
NEMT electronic signatures
Capture rider or facility signatures where required and keep them connected to the relevant transportation record.
NEMT reporting software
Turn scheduling, dispatch, driver, fleet, and billing data into operational reports your team can retrieve and review.
NEMT compliance document tracking
Track provider, driver, vehicle, and operational documents with expiration visibility instead of relying on scattered spreadsheets.
NEMT fleet utilization analytics
Measure how vehicles are being used so operators can identify idle capacity, workload patterns, and opportunities to improve deployment.
NEMT route sheets and manifests
Generate organized route and trip views for drivers and operations teams from the same schedule used to run the day.
NEMT audit history software
Preserve who changed important trip or operational information and when, making later review easier to reconstruct.
NEMT no-show and cancellation logs
Record no-shows, cancellations, and trip exceptions consistently so dispatch, reporting, and billing teams share the same history.
NEMT software by state
Explore state-specific NEMT software pages for local operating conditions, Medicaid transportation workflows, dispatch needs, routing challenges, and documentation considerations.
Pennsylvania NEMT software
NEMT scheduling, dispatch, routing, and billing workflows for fleets serving Philadelphia, Pittsburgh, and rural Pennsylvania.
Florida NEMT software
NEMT software for high-volume metro operations, recurring transportation, and multi-county Florida fleets.
Virginia NEMT software
Scheduling, dispatch, trip documentation, and billing workflows for Virginia NEMT providers across urban and rural service areas.
New York NEMT software
NEMT operations software for New York providers managing dense downstate schedules and longer upstate transportation routes.
Texas NEMT software
Dispatch, routing, driver, and billing workflows for Texas NEMT fleets operating across major metros and long rural distances.
Indiana NEMT software
NEMT scheduling and dispatch software for Indiana providers balancing metro trip volume with multi-county rural transportation.
Arizona NEMT software
Routing, dispatch, and offline driver workflows for Arizona NEMT fleets serving Phoenix, Tucson, and longer rural routes.
California NEMT software
NEMT software for California fleets managing dense metro schedules, Central Valley routes, and statewide transportation workflows.
Georgia NEMT software
Scheduling, live dispatch, routing, and driver workflows for NEMT providers across metro Atlanta and rural Georgia markets.
Why operators switch
Why NEMT Operators Switch to ZeitRide
ZeitRide brings NEMT dispatch, scheduling, routing, driver workflows, broker trip handling, billing, and reporting into one connected platform. Operators choose it to reduce tool switching, give dispatchers live visibility, and keep each trip connected from scheduling through field execution and billing.
Dispatch, Scheduling & Routing in One Workflow
- Plan one-time and recurring trips, sequence stops, and manage same-day changes without separating NEMT scheduling from live dispatch.
- AI-assisted NEMT routing helps dispatchers organize stops while preserving control when routes, drivers, or trip priorities change.
- Live GPS positions, pickup and drop-off statuses, cancellations, no-shows, and trip updates from the ZeitRide Driver app stay visible to dispatch.
- Offline GPS support helps drivers keep their stop list and route information available in low-connectivity areas, with updates syncing when coverage returns.
Flat, Predictable NEMT Software Pricing
- $49 per active vehicle/month for ZeitRide's core software platform, including dispatch, scheduling, routing, billing workflows, broker integrations, reporting, and the Driver app.
- Unlimited trips, dispatchers, and staff seats without per-trip or per-seat software charges.
- No software setup or implementation fees and no annual contract requirement—service is month-to-month.
- Volume pricing is available above 50 vehicles. Optional dash-cam hardware/service is separate at +$29 per vehicle/month. See NEMT software pricing.
Broker, Billing & Documentation Workflows Stay Connected
- Current NEMT broker integrations include MTM Health, CTS Transit, Provide A Ride, ProCare, DD Med Trans, and Tennessee Carriers, with file-based bulk import available for additional trip sources.
- Trip information can move from scheduling and dispatch through driver execution and into NEMT billing workflows without rebuilding the operational record in a separate system.
- Pickup and drop-off timestamps, GPS-aware trip activity, electronic signatures, forms, and reporting help create a more complete transportation record.
- ZeitRide supports Medicaid-ready documentation and NEMT trip-verification workflows. Exact requirements can vary by state, MCO, payer, broker, service type, and contract.
Real Results From NEMT Operators
Instead of relying on unsupported sitewide averages, ZeitRide can point to specific outcomes reported by real transportation operators using the platform.
Customer result
Marcus Johnson, Owner of PA Care Transportation, reports that ZeitRide saves him about a full day of time by reducing the coordination work left after dispatch is finished.
Customer result
Sandra Mills, Fleet Manager at Waamo Transportation, reports operating three fewer vehicles per day while serving the same member count, even as trip volume increased.
FAQ
Common questions
What is non-emergency medical transportation software?
NEMT software is the operational system providers use to schedule trips, dispatch in real time, run efficient routes, support drivers in the field, and connect completed work to billing and compliance.
What does ZeitRide include?
Everything. Dispatch, scheduling, AI routing, billing workflows, broker integrations, driver payroll, vehicle inspections, custom forms, reporting, and the ZeitRide Driver app on iOS + Android—all in one $49/vehicle plan.
How much does it cost?
$49 per vehicle per month. Unlimited dispatchers and staff seats. No per-trip pricing, no implementation fees, no contract minimums. Volume pricing above 50 vehicles.
Is ZeitRide HIPAA-aware?
Yes. ZeitRide uses HIPAA-aware workflows with encryption in transit and at rest. Confirm program-specific compliance requirements with our team and your privacy officer.
What broker integrations are included?
We integrate directly with all major brokers—trips land in your dispatch queue automatically. For any broker that provides a trip file, we also support bulk CSV import.
How do I get started?
Book a 15-minute demo. Bring a real route and your current workflow and we'll show you the exact path on ZeitRide—no canned presentation.
See ZeitRide run on your own routes.
15 minutes, zero pitch. Bring a real route and we'll show you the exact workflow on ZeitRide.
More reading: Best NEMT software 2026·How to choose NEMT software·Comparisons
Back to home