Running reports
Run operational, payroll, revenue, and compliance reports with filters and Excel/PDF export.
Last updated July 19, 2026
The Reports page (sidebar → Finance & reports → Reports) is a catalog of ready-made reports. Pick a category, open a report, set filters, generate, and export to Excel or PDF.
Running a report
- Open Reports and choose a category tab.
- Click Open report on the report you need.
- Set the filters (date range, driver, facility, and so on — filters vary per report).
- Generate, review on screen, and export.
What's in the catalog
NEMT operations
- Trip activity — trips over a period, the workhorse operational export
- Driver activity and Vehicle utilization
- Route performance
- Member trip history — one member's rides, ideal for facility or family requests
- Facility Driver Route Sheet and Trip Manifest — printable run paperwork
Payroll
- Driver payroll summary, Driver hours detail, Trip-based payroll, Payroll exceptions, Facility payroll summary
Revenue
- Revenue summary and Broker rate variance
Billing / broker
- Broker trips — everything your broker sent, with statuses
- Missing broker trip numbers — recurring occurrences with no broker booking attached yet; clear this before billing
Compliance / exceptions
- Unassigned / dispatch exceptions — trips that never got a driver or hit dispatch problems
- No-show / cancellation — patterns by member, driver, or facility
Reference data
- Flat exports of Members, Drivers, Vehicles, Trip assignments, and Trip records (raw legs) — useful for audits or working in a spreadsheet
Scheduled delivery
Click Schedules (top right of the Reports page) to have reports generated and delivered on a recurring schedule instead of running them by hand.
Branding your PDFs
Exported PDFs carry a custom header and footer configured under Settings → Report settings — set your logo and legal footer once and every exported report uses it.
Tip: For billing questions, don't reach for Reports first — the Billing page and Finance ledger are live views with the same numbers and built-in drill-down. Reports shine for fixed-period exports someone outside ZeitRide needs to receive.
Still stuck? The ZeitRide team is one message away.