Running reports

Run operational, payroll, revenue, and compliance reports with filters and Excel/PDF export.

Last updated July 19, 2026

The Reports page (sidebar → Finance & reports → Reports) is a catalog of ready-made reports. Pick a category, open a report, set filters, generate, and export to Excel or PDF.

Running a report

  1. Open Reports and choose a category tab.
  2. Click Open report on the report you need.
  3. Set the filters (date range, driver, facility, and so on — filters vary per report).
  4. Generate, review on screen, and export.

What's in the catalog

NEMT operations

  • Trip activity — trips over a period, the workhorse operational export
  • Driver activity and Vehicle utilization
  • Route performance
  • Member trip history — one member's rides, ideal for facility or family requests
  • Facility Driver Route Sheet and Trip Manifest — printable run paperwork

Payroll

  • Driver payroll summary, Driver hours detail, Trip-based payroll, Payroll exceptions, Facility payroll summary

Revenue

  • Revenue summary and Broker rate variance

Billing / broker

  • Broker trips — everything your broker sent, with statuses
  • Missing broker trip numbers — recurring occurrences with no broker booking attached yet; clear this before billing

Compliance / exceptions

  • Unassigned / dispatch exceptions — trips that never got a driver or hit dispatch problems
  • No-show / cancellation — patterns by member, driver, or facility

Reference data

  • Flat exports of Members, Drivers, Vehicles, Trip assignments, and Trip records (raw legs) — useful for audits or working in a spreadsheet

Scheduled delivery

Click Schedules (top right of the Reports page) to have reports generated and delivered on a recurring schedule instead of running them by hand.

Branding your PDFs

Exported PDFs carry a custom header and footer configured under Settings → Report settings — set your logo and legal footer once and every exported report uses it.

Tip: For billing questions, don't reach for Reports first — the Billing page and Finance ledger are live views with the same numbers and built-in drill-down. Reports shine for fixed-period exports someone outside ZeitRide needs to receive.

Still stuck? The ZeitRide team is one message away.

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