Booking page, embed, and QR code

Your booking page is a public form where riders, families, and facilities can request a trip without calling. Every request lands in the New Requests band at the top of the Trip List, where dispatch accepts or declines it — see Trip List page.

Open Settings → Booking page (company admin). A strip at the top shows the page's Status (Live, Off, or Not set up), its Public link with Copy link and Open page buttons, and where new requests go. Below it are three tabs: Page & link, Website embed, and QR code.

Page & link

1. Turn on Accept trip requests online (off by default).
2. Set a Booking page URL slug — lowercase letters, numbers, and hyphens (3–50 characters). Your page lives at book.zeitride.com/<slug> — short enough to read aloud or print.
3. Click Save, then Copy (or Copy link in the strip) to share the address by text, email, or a button on your site. Open page shows it as riders see it.

While the page is turned off, anyone who opens the link sees a "Page not available" message instead of the form. Changing the slug breaks links you already shared and the embed on your website (copy the new snippet), but printed QR codes keep working.

Older links in the app.zeitride.com/book/<slug> form still work — they forward to the new address automatically.

The What riders see card on the same tab lists what the form asks for (rider name and date of birth, phone number, pickup and drop-off addresses with date and time, and notes such as wheelchair, oxygen or a companion) and what happens after they submit: the rider sees "Request received", the request appears in Trip List → New Requests, and a company admin gets an email.

Text updates checkbox

Under the phone number, the form has an optional box: Text me trip updates. Msg & data rates may apply. Reply STOP to opt out., with links to the SMS terms and privacy policy. It starts unticked. A rider who ticks it must enter a phone number.

When you accept a request where the box was ticked, the rider (new or matched) starts with texts on, and their member record shows Rider opted in to texts on your online booking page with the date. If the box was left unticked, the rider's texting setting isn't changed. A number that has texted STOP, or that your office turned off, stays off. See Texting consent.

Website embed

Pick a snippet type and press Copy, then paste it into a custom HTML or embed block on your website once, and the booking form appears in place. Recommended script is the usual choice; if your site builder blocks scripts, use Plain iframe instead. A live preview shows what visitors to your website see. The embed uses the same slug as the direct link, so it stays in sync automatically.

QR code

The QR code tab is for flyers, business cards, vehicle decals, and waiting-room signs.

• Download PNG for documents, email, and social posts.
• Download SVG for a print shop — it is a vector file and stays sharp at any size.
• Copy the permanent link if you want to type it under the code.

The code does not contain your slug. It points to a permanent address for your company that always forwards to whatever your booking page is today, so you can change your slug later and everything you already printed keeps working.

Print tips: at least 1 inch (2.5 cm) wide, black on white, with a white margin around the code. Scan it once with a phone before sending a large order to print.

Note: The QR code appears once the page is enabled and a slug is saved; until then the tab points you to Page & link. If you turn the booking page off later, scans land on the "Page not available" message rather than a broken link.