Welcome to ZeitRide

ZeitRide is a single platform for running a modern NEMT operation: scheduling, dispatch, routing, billing, and the driver app — all in one place, at one flat price per vehicle.

What's in this Help Center

Browse by category to find step-by-step guides:

• Getting Started — account setup, adding vehicles and drivers, your first trip.
• Trips & Scheduling — one-time trips, recurring schedules, and trip requests.
• Dispatch — assigning trips and working the live run board.
• Billing — turning completed trips into claims and invoices.
• Driver App — everything your drivers need on the road.

Where to go first

1. Add your vehicles and driver profiles.
2. Add the members (patients) you transport.
3. Create your first trip and assign it from the dispatch board.

Tip: Most operators run their first live trip within a day of signing up. If you get stuck at any step, contact support — help is included with every plan.