NEMT Live Dispatch Management Software
ZeitRide is dispatch management software built for NEMT fleets — covering dispatching, scheduling, routing, billing, broker integrations, and driver management in one system, for $49 per vehicle per month with no setup fees, no contracts, and no per-trip charges. Most providers are live within 30 minutes and dispatch their first route within a day.
ZeitRide's live dispatch board shows every vehicle, trip, and driver status in one view — so dispatchers can reassign trips the moment something changes instead of working the phones. Book the trip, dispatch routes it, driver completes it, billing closes it out. Nothing gets re-entered by hand.
Unlike general fleet dispatch software bolted onto a generic logistics tool, ZeitRide's dispatch board is designed around ambulatory, wheelchair, and stretcher trip types from the ground up. Dispatch and billing run off the same trip record — a trip edited in dispatch doesn't have to be re-entered for billing.
Capabilities
- ✓Live dispatch board — drag-and-drop trip reassignment when a driver runs late or a vehicle goes down, with updates pushed to the driver app instantly
- ✓Real-time dispatching — driver location, trip status, and ETA update live, not on a manual refresh
- ✓Route optimization — automated routing delivers a 20% average reduction in miles driven vs manual route-building
- ✓GPS tracking with offline support — vehicles stay tracked through rural coverage gaps, data syncs automatically once signal returns
- ✓Fast trip booking — pickup, drop-off, appointment time, and mobility requirements captured in one entry; booking drops from minutes to seconds
- ✓Automatic handoff to dispatch — booked trips appear on the live dispatch board immediately, no separate sync step
- ✓Broker integrations — trip and billing data sync with MTM Health, CTS Transit, Provide A Ride, ProCare, and DD Med Trans
- ✓EVV-ready documentation — pickup and drop-off data captured automatically to support Medicaid billing requirements
- ✓iOS and Android driver app — drivers accept trips, confirm pickups/drop-offs, and message dispatch from one app
- ✓Offline GPS support — the app keeps recording trip and location data even without cell signal, then syncs once connectivity returns
- ✓HIPAA-aware data handling across scheduling, dispatch, and billing
- ✓Medicaid-ready workflows for trip booking, dispatch, and claims
Advantages
- ✓One platform — dispatch, scheduling, routing, billing, and driver management from a single login
- ✓No per-trip charges — flat $49/vehicle/month regardless of trip volume
- ✓No annual contracts — month-to-month, cancel any time
- ✓Live in 30 minutes — no lengthy implementation, no IT project required
- ✓Dispatchers handle more volume with less overhead — trip booking drops from minutes to seconds
- ✓Operators average 20% reduction in miles driven after switching from manual route-building
- ✓Billing tied to real trip data — claims built from dispatched trips, not manual re-entry
- ✓No toggling between scheduling, GPS, and billing tools — everything in one board
Related solutions
- NEMT dispatch software →
- NEMT scheduling software →
- NEMT routing software →
- NEMT billing software →
- NEMT voip software →
- Fleet GPS monitoring →
- Ad Hoc Trip Scheduling →
- Route Scheduling Software →
- Vehicle reassignment →
- AI route optimization →
- NEMT Recurring Routes Software →
- NEMT Bulk Trip Imports Software →
- NEMT Member to Route Assignment Software →
- NEMT Stop Optimization Software →
- ZeitRide Driver app →
Frequently asked questions
What is dispatch management software for NEMT?
Dispatch management software for NEMT lets dispatchers assign, monitor, and adjust transportation trips in real time. ZeitRide combines a live dispatch board, GPS tracking, and driver app into one system — instead of managing scheduling, routing, and communication separately.
How much does ZeitRide cost?
ZeitRide costs $49 per vehicle per month with no setup fees, no contracts, and no per-trip charges. Pricing stays flat as your fleet grows.
How fast can a fleet get started?
Most providers are live within 30 minutes of signing up and dispatching their first route within a day, with no lengthy implementation process.
Does ZeitRide support EVV and Medicaid compliance?
Yes. ZeitRide is Medicaid-ready and HIPAA-aware, with EVV-compatible trip data captured automatically at pickup and drop-off.
What happens if a driver loses cell signal on a rural route?
The driver app includes offline GPS support, so trip data continues recording and syncs once connectivity returns — useful on rural routes in Virginia, Pennsylvania, Florida, Texas, and other states where coverage gaps are common.
Does ZeitRide work for different fleet sizes?
ZeitRide is built for fleets of 5 to 100+ vehicles. Fleet managers, dispatchers, operations directors, and growing fleets that have outgrown spreadsheets all use the same platform — no plan upgrade needed as you scale.
Everything included · Pricing on demo
Dispatch, scheduling, routing, billing workflows, driver app, and more—no module upsells.